Assurance position

Credible, proportionate assurance for an early-stage public-sector product.

The BPS Governance App is being developed with the controls, documentation and evidence expected by public-sector buyers, while recognising that the product is still in early UAT rather than full production maturity.

Governance principles

The product approach is aligned to practical public-sector governance expectations: clear accountability, visible escalation, structured reporting, traceable decisions and proportional assurance.

Development is also shaped by recognised UK government digital delivery principles, including user-centred design, service simplicity, security, accessibility and iterative improvement.

Assurance areas

The following areas will form the core evidence base for buyer confidence and routes-to-market preparation.

AreaPosition for first releaseNext assurance step
SecurityRole-based access model, controlled test environment and secure-by-default development approach.Document security controls, incident process, backup approach and production hosting model.
Data protectionUAT should avoid unnecessary personal data and use agreed test data wherever possible.Prepare privacy information, data processing terms and retention position before production use.
AccessibilityInterface to be tested for clear navigation, keyboard focus, contrast and plain-language content.Prepare accessibility statement and remediation log before wider release.
Commercial assuranceEarly buyer pack to explain pricing, support, roadmap, implementation approach and limits of MVP use.Prepare framework-ready service description, support terms and supplier questions.
Operational resilienceDemonstration and UAT environments should be stable enough to support meaningful feedback.Confirm hosting, monitoring, backup, recovery and support arrangements before live use.

Relevant buyer expectations

  • Service designEvidence that the product is shaped by user needs and can be used by officers with different levels of digital confidence.
  • SecurityClear explanation of controls, responsibilities, data handling, hosting, access management and incident response.
  • AccessibilityUsable interface, plain English content and a documented approach to identifying and remediating barriers.
  • ValueA product that reduces administrative friction and improves delivery grip without requiring excessive implementation effort.